Most people are interested in trends and predictions, especially for the restaurant and foodservice industry. In this interview, Ken Burgin talked with Johann Moonesinghe, CEO and co-founder of InKind, a funding and customer loyalty system that’s now available in the US and Australia. We discussed food trends, changing customer expectations, raising capital, modern loyalty systems and lots more.
Johann loves food, wine and technology, and he watches industry developments closely to make sure that his restaurant clients are ahead of the game with their marketing and customer service. As a restaurant owner, he understands the struggles a local business goes through, and also the value of good technology and the power of a group of regular customers.